These were so at the IMM branch today; a lady in our neighboring table had her order of ice-cream waffles totally forgotten despite her repeat request.
We never thought this would happen to us as we ordered from the common Set Lunch list. Alas, we had to go without our coffee & dessert today after asking for it and left sitting for 25mins without being served.
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I don't wish to mention the 3rd time... it's very disappointing that my good lunch experience at Cartel was totally discounted.
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Teriyaki Double Chicken Spaghetti (Pan- fried spaghetti with Chicken fillet & sliced chicken in Teriyaki sauce)
Food quality here was rather faultless but the lack in an organized restaurant management and service recovery was much regrettable.
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